Privacy Policy
Effective date: March 25, 2026 · Mail A Card · Ontario, Canada
Mail A Card ("we", "us", or "our") operates mailacard.ca. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and your rights with respect to that information. By using our website or placing an order you agree to the practices described in this policy.
1. Information We Collect
Information you provide directly
- Sender details — your name, email address, and return address when you create a card.
- Recipient details — the name and mailing address of the person you want to send a card to.
- Card content — the photo you upload and the message you write.
- Contact form — your name, email, and message when you reach out to us.
- Payment information — payment is processed entirely by Stripe, Inc. We never see or store your full card number, CVV, or banking details. See Section 4 for more.
Information collected automatically
- Usage data — pages visited, time on site, browser type, and general location, collected through Google Analytics (see Section 5).
- Log data — standard web server logs including your IP address and the pages you requested, retained for security and debugging purposes.
2. How We Use Your Information
- To fulfill your postcard order — print, address, and mail your card.
- To communicate with you about your order status.
- To respond to contact form enquiries.
- To improve our website and understand how visitors use it.
- To detect and prevent fraud or abuse.
- To comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Sharing Your Information
We share your information only where necessary to operate the service:
- Canada Post — your recipient's name and mailing address are used solely to print and deliver your postcard.
- Stripe, Inc. — payment processing. Stripe is PCI-DSS Level 1 certified. See Section 4.
- Google LLC — anonymised analytics data via Google Analytics. See Section 5.
- Web hosting provider — our hosting company stores website data, including uploaded images, on servers in Canada or the United States.
- Legal requirements — we may disclose information if required by law or to protect the rights and safety of Mail A Card or others.
4. Payment Processing (Stripe)
All payment transactions are handled by Stripe, Inc.. When you pay for an order, you are entering your payment details directly into Stripe's secure, PCI-compliant environment. Mail A Card does not receive, process, or store your credit card number, CVV, or bank account details.
Stripe's privacy policy is available at stripe.com/en-ca/privacy.
5. Google Analytics
We use Google Analytics 4 to understand how visitors use our website. Google Analytics uses cookies and collects anonymised usage data, which is transmitted to and stored by Google on servers in the United States. We have enabled IP anonymisation. Google may also transfer this data to third parties where required by law or where third parties process the data on Google's behalf.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Google's privacy policy is available at policies.google.com/privacy.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, use, or disclosure. These include encrypted HTTPS connections, access-controlled admin areas, and secure file storage. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after changes are posted constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Mail A Card
Ontario, Canada
sales@mailacard.ca